Hosting’s Winning Elements | Spotlight on ChemiCloud
Dragos Boroianu is Business Development Manager at managed hosting provider and long-term Linode/Akamai partner ChemiCloud. In this video, Dragos sits down with Partner Community Advocate James Steel, to talk about the journey ChemiCloud have been on, where he sees the industry heading, his approach to attracting customers via their affilliate program, and how they maintain a high level of personalized customer service.
00:00 – Intro
01:05 – Origins of ChemiCloud
04:18 – Who is your ideal client?
06:00 – What are common issues for clients?
07:00 – What makes ChemiCloud unique?
07:25 – ChemiCloud customer service
10:58 – Maintaining quality assurance
13:25 – New customer acquisition
14:40 – Affilliates
18:48 – Why do affilliates choose ChemiCloud
20:40 – The future of ChemiCloud
23:50 – AI impact on ChemiCloud
26:35 – Blatant plug for ChemiCloud