SWF videos not playing - help!

The flash videos on our site have stopped playing. (http://kenchertow.com/?page=videoroom)

The flash player opens on the page, but they do not play. I have never touched the functions or code of the page that plays them. I tried updating my flash player and browsers. It does not work in any browser, or from any computer we have tried.

I tried playing them by themselves in a browser, and while it recognizes their existence (I don't get a 'page not found' message) they don't work there either (for example: http://kenchertow.com/mediaroom/swf/mat_drills.swf).

Also, when I try to play them locally, I get an error message about the local application trying to communicate with kenchertow.com. Even when I change the setting to allow the application to communicate with the internet, I get that message. I don't know if this is related or not.

If anyone has ideas, I would appreciate your help!

1 Reply

Check the javascript console in your browser. You'll see that the videos are generating a 404 because they are trying to load with the path 'kenchertow.com/matdrills.swf' instead of 'kenchertow.com/mediaroom/swf/matdrills.swf'

I'm not sure why they aren't playing, but you should undo whatever changes you did recently that caused this to happen.

Look at your apache logs (or nginx if that's what you're running).

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