Upgraded to 14.04 LTS, E-mails down

I decided to rebuild my Linode with the latest Ubuntu 14.04 LTS and setup everything from scratch.

I followed this guide: http://www.howtoforge.com/perfect-serve … onfig-3-p4">http://www.howtoforge.com/perfect-server-ubuntu-14.04-apache2-php-mysql-pureftpd-bind-dovecot-ispconfig-3-p4

I'm not receiving e-mails and I'm not able to send any. After composing a mail using SquirrelMail 1.4.23 [SVN], I get an error: "ERROR: Message Not Sent. Server Replied:"

I don't even know how to start diagnosing. Please, suggestions?

18 Replies

What's in the mail log?

Howtoforge is terrible - I wouldn't follow their "how to pet a dog" article let alone anything techie.

@samh:

What's in the mail log?

Sorry for the noob question, but where do I find this?

@vonskippy:

Howtoforge is terrible - I wouldn't follow their "how to pet a dog" article let alone anything techie.

Actually, not for me. I've used their guides/community for just about anything Server related, and it's never failed me till now.

@N3RVE:

@samh:

What's in the mail log?

Sorry for the noob question, but where do I find this?
On CentOS it's in /var/log/maillog and you'd have to either be logged in as root, or use sudo to even see it. I don't know about Ubuntu.

Not to pile on, but if you're not sure how to find the log for a critical service like email, I'm not sure upgrading the OS is a good idea generally.

It's /var/log/mail.log on Ubuntu

Hello,

I'm still unable to receive or send e-mails. I'm wondering if the best thing to do now would be to return to Ubuntu 12.04.

I just cleared my "mail.log" file then logged in and attempted to send an e-mail again, still nothing. I keep getting "mail transport unavailable".

I even un-installed all mail related packages and re-installed them, but I can't get it to work.

May 23 16:09:55 research dovecot: imap-login: Login: user=<n3rve@n3rve.com>, method=PLAIN, rip=::1, lip=::1, mpid=19693, secured, session= <ehnwdrp60gaaaaaaaaaaaaaaaaaaaaab>May 23 16:09:55 research dovecot: imap(n3rve@n3rve.com): Disconnected: Logged out in=44 out=843
May 23 16:09:55 research dovecot: imap-login: Login: user=<n3rve@n3rve.com>, method=PLAIN, rip=::1, lip=::1, mpid=19695, secured, session= <rglgdrp60waaaaaaaaaaaaaaaaaaaaab>May 23 16:09:55 research dovecot: imap(n3rve@n3rve.com): Disconnected: Logged out in=261 out=1691
May 23 16:09:55 research dovecot: imap-login: Login: user=<n3rve@n3rve.com>, method=PLAIN, rip=::1, lip=::1, mpid=19697, secured, session=<6H3gdRP61AAAAAAAAAAAAAAAAAAAAAAB>
May 23 16:09:55 research dovecot: imap(n3rve@n3rve.com): Disconnected: Logged out in=294 out=3065
May 23 16:10:01 research postfix/pickup[32463]: 1C393E269: uid=0 from= <root>May 23 16:10:01 research postfix/cleanup[18827]: 1C393E269: message-id=<20140523161001.1C393E269@research.n3rve.com>
May 23 16:10:01 research postfix/qmgr[3642]: 1C393E269: from=<root@research.n3rve.com>, size=603, nrcpt=1 (queue active)
May 23 16:10:01 research postfix/error[18849]: 1C393E269: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=0.01, delays=0/0/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 23 16:10:01 research dovecot: imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session= <k0c0dhp62qaaaaaaaaaaaaaaaaaaaaab>May 23 16:10:01 research dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session= <d1a0dhp6maaaaaaaaaaaaaaaaaaaaaab>May 23 16:10:01 research postfix/smtpd[19819]: connect from localhost[::1]
May 23 16:10:01 research postfix/smtpd[19819]: lost connection after CONNECT from localhost[::1]
May 23 16:10:01 research postfix/smtpd[19819]: disconnect from localhost[::1]
May 23 16:10:19 research postfix/smtpd[19819]: connect from localhost[::1]
May 23 16:10:19 research postfix/smtpd[19819]: warning: table "mysql:/etc/postfix/mysql-virtual_client.cf": empty query string -- ignored
May 23 16:10:19 research postfix/smtpd[19819]: BBB87E06A: client=localhost[::1]
May 23 16:10:19 research postfix/cleanup[18827]: BBB87E06A: message-id=<39598557cafef255a051df674b2c727b.squirrel@n3rve.com>
May 23 16:10:19 research postfix/qmgr[3642]: BBB87E06A: from=<n3rve@n3rve.com>, size=706, nrcpt=1 (queue active)
May 23 16:10:19 research postfix/qmgr[3642]: warning: connect to transport private/amavis: Connection refused
May 23 16:10:19 research postfix/smtpd[19819]: disconnect from localhost[::1]
May 23 16:10:19 research postfix/error[18849]: BBB87E06A: to=<hemba_m@yahoo.com>, relay=none, delay=0.05, delays=0.05/0/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 23 16:10:19 research dovecot: imap-login: Login: user=<n3rve@n3rve.com>, method=PLAIN, rip=::1, lip=::1, mpid=20765, secured, session=<2r9OdxP65QAAAAAAAAAAAAAAAAAAAAAB>
May 23 16:10:19 research dovecot: imap(n3rve@n3rve.com): Disconnected: Logged out in=600 out=524
May 23 16:10:20 research dovecot: imap-login: Login: user=<n3rve@n3rve.com>, method=PLAIN, rip=::1, lip=::1, mpid=20767, secured, session= <k ntdxp65gaaaaaaaaaaaaaaaaaaaaab="">May 23 16:10:20 research dovecot: imap(n3rve@n3rve.com): Disconnected: Logged out in=294 out=3065
May 23 16:10:25 research dovecot: imap-login: Login: user=<n3rve@n3rve.com>, method=PLAIN, rip=::1, lip=::1, mpid=20770, secured, session= <vbmedxp65waaaaaaaaaaaaaaaaaaaaab>May 23 16:10:25 research dovecot: imap(n3rve@n3rve.com): Disconnected: Logged out in=291 out=4372</vbmedxp65waaaaaaaaaaaaaaaaaaaaab></n3rve@n3rve.com></k></n3rve@n3rve.com></n3rve@n3rve.com></hemba_m@yahoo.com></n3rve@n3rve.com></d1a0dhp6maaaaaaaaaaaaaaaaaaaaaab></k0c0dhp62qaaaaaaaaaaaaaaaaaaaaab></root></root@research.n3rve.com></root@research.n3rve.com></root></n3rve@n3rve.com></rglgdrp60waaaaaaaaaaaaaaaaaaaaab></n3rve@n3rve.com></ehnwdrp60gaaaaaaaaaaaaaaaaaaaaab></n3rve@n3rve.com> 

Any help would be appreciated.

Can you recommend a solution to this problem? Can I follow another guide to setup e-mails on the server? Something that'll work?

I'll be willing to reverse the e-mail setup to use another solution.

Is Amavis running? It looks like it's not working.

May 23 16:10:19 research postfix/qmgr[3642]: warning: connect to transport private/amavis: Connection refused

Aside from that… what do your mail server's config files look like? There's probably something weird in there.

root@research:~# service amavis start Starting amavisd: (already running). root@research:~# service amavis restart Stopping amavisd: amavisd-new. Starting amavisd: amavisd-new.

No luck. Any files in particular, hoopycat?

main.cf from postfix would be a good start…

Try disabling the routing of mail through amavis and see if that gets things working again.

=== Main.cf ===

# See /usr/share/postfix/main.cf.dist for a commented, more complete version

# Debian specific:  Specifying a file name will cause the first
# line of that file to be used as the name.  The Debian default
# is /etc/mailname.
#myorigin = /etc/mailname

smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
biff = no

# appending .domain is the MUA's job.
append_dot_mydomain = no

# Uncomment the next line to generate "delayed mail" warnings
#delay_warning_time = 4h

readme_directory = /usr/share/doc/postfix

# TLS parameters
smtpd_tls_cert_file = /etc/postfix/smtpd.cert
smtpd_tls_key_file = /etc/postfix/smtpd.key
smtpd_use_tls = yes
smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache

# See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
# information on enabling SSL in the smtp client.

smtpd_relay_restrictions = permit_mynetworks permit_sasl_authenticated defer_unauth_destination
myhostname = research.n3rve.com
alias_maps = hash:/etc/aliases, hash:/var/lib/mailman/data/aliases
alias_database = hash:/etc/aliases, hash:/var/lib/mailman/data/aliases
myorigin = /etc/mailname
mydestination = research.n3rve.com, localhost, localhost.localdomain
relayhost = 
mynetworks = 127.0.0.0/8 [::1]/128
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
html_directory = /usr/share/doc/postfix/html
virtual_alias_domains = 
virtual_alias_maps = proxy:mysql:/etc/postfix/mysql-virtual_forwardings.cf, proxy:mysql:/etc/postfix/mysql-virtual_email2email.cf, hash:/var/lib/mailman/data/virtual-mailman
virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql-virtual_domains.cf
virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailboxes.cf
virtual_mailbox_base = /var/vmail
virtual_uid_maps = static:5000
virtual_gid_maps = static:5000
inet_protocols = all
smtpd_sasl_auth_enable = yes
broken_sasl_auth_clients = yes
smtpd_sasl_authenticated_header = yes
smtpd_recipient_restrictions = check_recipient_access mysql:/etc/postfix/mysql-virtual_recipient.cf, permit_mynetworks, permit_sasl_authenticated, reject_unauth_destination
smtpd_tls_security_level = may
transport_maps = hash:/var/lib/mailman/data/transport-mailman, proxy:mysql:/etc/postfix/mysql-virtual_transports.cf
relay_domains = mysql:/etc/postfix/mysql-virtual_relaydomains.cf
relay_recipient_maps = mysql:/etc/postfix/mysql-virtual_relayrecipientmaps.cf
proxy_read_maps = $local_recipient_maps $mydestination $virtual_alias_maps $virtual_alias_domains $virtual_mailbox_maps $virtual_mailbox_domains $relay_recipient_maps $relay_domains $canonical_maps $sender_canonical_maps $recipient_canonical_maps $relocated_maps $transport_maps $mynetworks
smtpd_sender_restrictions = check_sender_access mysql:/etc/postfix/mysql-virtual_sender.cf
smtpd_client_restrictions = check_client_access mysql:/etc/postfix/mysql-virtual_client.cf
smtpd_client_message_rate_limit = 100
maildrop_destination_concurrency_limit = 1
maildrop_destination_recipient_limit = 1
virtual_transport = dovecot
header_checks = regexp:/etc/postfix/header_checks
mime_header_checks = regexp:/etc/postfix/mime_header_checks
nested_header_checks = regexp:/etc/postfix/nested_header_checks
body_checks = regexp:/etc/postfix/body_checks
owner_request_special = no
smtp_tls_security_level = may
dovecot_destination_recipient_limit = 1
smtpd_sasl_type = dovecot
smtpd_sasl_path = private/auth
content_filter = amavis:[127.0.0.1]:10024
receive_override_options = no_address_mappings
message_size_limit = 0

===master.cf===

#
# Postfix master process configuration file.  For details on the format
# of the file, see the master(5) manual page (command: "man 5 master" or
# on-line: http://www.postfix.org/master.5.html).
#
# Do not forget to execute "postfix reload" after editing this file.
#
# ==========================================================================
# service type  private unpriv  chroot  wakeup  maxproc command + args
#               (yes)   (yes)   (yes)   (never) (100)
# ==========================================================================
smtp      inet  n       -       -       -       -       smtpd
#smtp      inet  n       -       -       -       1       postscreen
#smtpd     pass  -       -       -       -       -       smtpd
#dnsblog   unix  -       -       -       -       0       dnsblog
#tlsproxy  unix  -       -       -       -       0       tlsproxy
submission inet n       -       -       -       -       smtpd
  -o syslog_name=postfix/submission
  -o smtpd_tls_security_level=encrypt
  -o smtpd_sasl_auth_enable=yes
  -o smtpd_client_restrictions=permit_sasl_authenticated,reject
#  -o smtpd_reject_unlisted_recipient=no
#  -o smtpd_client_restrictions=$mua_client_restrictions
#  -o smtpd_helo_restrictions=$mua_helo_restrictions
#  -o smtpd_sender_restrictions=$mua_sender_restrictions
#  -o smtpd_recipient_restrictions=
#  -o smtpd_relay_restrictions=permit_sasl_authenticated,reject
#  -o milter_macro_daemon_name=ORIGINATING
smtps     inet  n       -       -       -       -       smtpd
  -o syslog_name=postfix/smtps
  -o smtpd_tls_wrappermode=yes
  -o smtpd_sasl_auth_enable=yes
  -o smtpd_client_restrictions=permit_sasl_authenticated,reject
#  -o smtpd_reject_unlisted_recipient=no
#  -o smtpd_client_restrictions=$mua_client_restrictions
#  -o smtpd_helo_restrictions=$mua_helo_restrictions
#  -o smtpd_sender_restrictions=$mua_sender_restrictions
#  -o smtpd_recipient_restrictions=
#  -o smtpd_relay_restrictions=permit_sasl_authenticated,reject
#  -o milter_macro_daemon_name=ORIGINATING
#628       inet  n       -       -       -       -       qmqpd
pickup    unix  n       -       -       60      1       pickup
cleanup   unix  n       -       -       -       0       cleanup
qmgr      unix  n       -       n       300     1       qmgr
#qmgr     unix  n       -       n       300     1       oqmgr
tlsmgr    unix  -       -       -       1000?   1       tlsmgr
rewrite   unix  -       -       -       -       -       trivial-rewrite
bounce    unix  -       -       -       -       0       bounce
defer     unix  -       -       -       -       0       bounce
trace     unix  -       -       -       -       0       bounce
verify    unix  -       -       -       -       1       verify
flush     unix  n       -       -       1000?   0       flush
proxymap  unix  -       -       n       -       -       proxymap
proxywrite unix -       -       n       -       1       proxymap
smtp      unix  -       -       -       -       -       smtp
relay     unix  -       -       -       -       -       smtp
#       -o smtp_helo_timeout=5 -o smtp_connect_timeout=5
showq     unix  n       -       -       -       -       showq
error     unix  -       -       -       -       -       error
retry     unix  -       -       -       -       -       error
discard   unix  -       -       -       -       -       discard
local     unix  -       n       n       -       -       local
virtual   unix  -       n       n       -       -       virtual
lmtp      unix  -       -       -       -       -       lmtp
anvil     unix  -       -       -       -       1       anvil
scache    unix  -       -       -       -       1       scache
#
# ====================================================================
# Interfaces to non-Postfix software. Be sure to examine the manual
# pages of the non-Postfix software to find out what options it wants.
#
# Many of the following services use the Postfix pipe(8) delivery
# agent.  See the pipe(8) man page for information about ${recipient}
# and other message envelope options.
# ====================================================================
#
# maildrop. See the Postfix MAILDROP_README file for details.
# Also specify in main.cf: maildrop_destination_recipient_limit=1
#
maildrop  unix  -       n       n       -       -       pipe
  flags=DRhu user=vmail argv=/usr/bin/maildrop -d ${recipient}
#
# ====================================================================
#
# Recent Cyrus versions can use the existing "lmtp" master.cf entry.
#
# Specify in cyrus.conf:
#   lmtp    cmd="lmtpd -a" listen="localhost:lmtp" proto=tcp4
#
# Specify in main.cf one or more of the following:
#  mailbox_transport = lmtp:inet:localhost
#  virtual_transport = lmtp:inet:localhost
#
# ====================================================================
#
# Cyrus 2.1.5 (Amos Gouaux)
# Also specify in main.cf: cyrus_destination_recipient_limit=1
#
#cyrus     unix  -       n       n       -       -       pipe
#  user=cyrus argv=/cyrus/bin/deliver -e -r ${sender} -m ${extension} ${user}
#
# ====================================================================
# Old example of delivery via Cyrus.
#
#old-cyrus unix  -       n       n       -       -       pipe
#  flags=R user=cyrus argv=/cyrus/bin/deliver -e -m ${extension} ${user}
#
# ====================================================================
#
# See the Postfix UUCP_README file for configuration details.
#
uucp      unix  -       n       n       -       -       pipe
  flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)
#
# Other external delivery methods.
#
ifmail    unix  -       n       n       -       -       pipe
  flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)
bsmtp     unix  -       n       n       -       -       pipe
  flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient
scalemail-backend unix    -   n   n   -   2   pipe
  flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension}
mailman   unix  -       n       n       -       -       pipe
  flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py
  ${nexthop} ${user}

How do I disable routing of mail through amavis? Just uninstall it?

Thanks for your help :)

You refer to "research.n3rve.com" in two places

myhostname = research.n3rve.com
mydestination = research.n3rve.com, localhost, localhost.localdomain

Yet that subdomain doesn't have any DNS entries.

No clue if that matters for your problem (plus I have a raging run of rhinopharyngitis and the associated drugs so who knows if this is completely off base) - just something that stuck out.

I think commenting out the content_filter line will cause it to stop using amavis as a content filter.

@hoopycat:

I think commenting out the content_filter line will cause it to stop using amavis as a content filter.

I did that, and rebooted the server. Logged in and tried to send a mail to myself.

May 26 15:48:05 research postfix/error[29381]: AB24CE19D: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=290344, delays=290343/0.06/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:48:05 research postfix/error[29381]: A8CDAE2D1: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=139144, delays=139144/0.06/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:48:05 research postfix/error[29381]: 99D94E2C0: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=164284, delays=164284/0.07/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:48:05 research postfix/error[29381]: B83D1E19E: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=290284, delays=290283/0.07/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:48:05 research postfix/error[29382]: BFF57E26D: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=252543, delays=252543/0.07/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:48:05 research postfix/error[29381]: B8D69E347: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=189544, delays=189543/0.07/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:48:05 research postfix/error[29381]: B196DE15C: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=328144, delays=328143/0.07/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:48:05 research postfix/error[29381]: 738C5E2CE: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=239944, delays=239944/0.07/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:48:05 research postfix/error[29385]: 969E7E2E1: to=<root@research.n3rve.com>, orig_to=<root>, relay=none, delay=239884, delays=239884/0.07/0/0, dsn=4.3.0, status=deferred (mail transport unavailable)
May 26 15:50:01 research dovecot: imap-login: Disconnected (disconnected before auth was ready, waited 0 secs): user=<>, rip=::1, lip=::1, secured, session=<7wE1iE/6SgAAAAAAAAAAAAAAAAAAAAAB>
May 26 15:50:01 research postfix/smtpd[30515]: connect from localhost[::1]
May 26 15:50:01 research postfix/smtpd[30515]: lost connection after CONNECT from localhost[::1]
May 26 15:50:01 research postfix/smtpd[30515]: disconnect from localhost[::1]
May 26 15:50:01 research dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=::1, lip=::1, secured, session=<0241iE/6wQAAAAAAAAAAAAAAAAAAAAAB></root></root@research.n3rve.com></root></root@research.n3rve.com></root></root@research.n3rve.com></root></root@research.n3rve.com></root></root@research.n3rve.com></root></root@research.n3rve.com></root></root@research.n3rve.com></root></root@research.n3rve.com></root></root@research.n3rve.com>

I'll be willing to remove these mail apps and setup with whatever you recommend as an alternative solution.

@vonskippy:

You refer to "research.n3rve.com" in two places

myhostname = research.n3rve.com
mydestination = research.n3rve.com, localhost, localhost.localdomain

Yet that subdomain doesn't have any DNS entries.

No clue if that matters for your problem (plus I have a raging run of rhinopharyngitis and the associated drugs so who knows if this is completely off base) - just something that stuck out.

LOL. No clue if it matters here as well. I used 'research.n3rve.com' as the host name when setting up the VPS. The Linode guide suggests that I can use anything as hostname.

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