Happy new customer
Shared hosting was actually decent back in the day, but as the years went on, performance and service progressively worsened.
I had a hard time sorting through all the VPS cruft on google, but eventually settled on Linode. After a few hours of lighting up my VM and migrating my DBs, files and DNS, I was back online quite easily.
Anyway, I am very happy with my Linode VPS. Everything is working great.