— pending activation —

Hello,

6 hours ago I signing up at Linode, but status is still "pending activation".

Is that normal process?

:shock:

2 Replies

@Hi World:

Hello,

6 hours ago I signing up at Linode, but status is still "pending activation".

Is that normal process?

:shock:

Most sign-ups are activated instantly, some are flagged as high risk by our fraud detection system and are sent e-mails requesting images of the credit card used and a valid photo ID card are uploaded to ensure the credit card was not used fraudulently.

You should have this e-mail in your inbox already. If you have any questions regarding the process please e-mail: service@linode.com. Please make sure you include the username you signed up with in the e-mail.

-Tim

@theckman:

@Hi World:

Hello,

6 hours ago I signing up at Linode, but status is still "pending activation".

Is that normal process?

:shock:

Most sign-ups are activated instantly, some are flagged as high risk by our fraud detection system and are sent e-mails requesting images of the credit card used and a valid photo ID card are uploaded to ensure the credit card was not used fraudulently.

You should have this e-mail in your inbox already. If you have any questions regarding the process please e-mail: service@linode.com. Please make sure you include the username you signed up with in the e-mail.

-Tim
Thanks Tim,

There is no email that requesting images…

I will send an email to ervice@linode.com.

Reply

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