Cancel yearly payment term account

Hi, I have read the following in your FAQ:

> How do I close my account?

You can cancel your account at any time by logging into the Member's area, and clicking on the "Account" sub tab. From there, there's a cancel account link. If canceling within the first seven days, be sure to ask for a credit on the cancellation form. You can also remove all Linodes from your account via the "remove" link on the Linode Manager tab. This will issue a pro-rated credit to your account, which will be applied to any future invoices and effectively allows you to keep a Linode account open without incurring charges.

I wanted to make sure I understand this correctly. About 6 months ago I bought the 1 year plan to get the 10% discount. It turns out that I do not need the service any more.

Will I get a refund on the unused portion of the year if I cancel now?

Thanks for your help. I found the linode service was great, but I unfortunately I don't have the traffic I hoped for.

Thanks

2 Replies

You can always downgrade your Linode, a 512 can host a lot more than most people might expect ^_^

Anyhow, to your question at hand, don't quote me on this because I might not be correct, but I believe the way it works is that the amount that you'll get back is calculated as if you hadn't gotten the 10% discount.

As in:

  • $20/mth linode

  • 12-month pre-pay, 10% discount

  • 2012.9 = $216 paid

Canceling after 6 months:

  • 20*6 = $120 consumed since discount is cancelled by breaking the term

  • 216-120 = $96 refund

But, I could be misremembering all this!

@Guspaz:

You can always downgrade your Linode, a 512 can host a lot more than most people might expect ^_^

Anyhow, to your question at hand, don't quote me on this because I might not be correct, but I believe the way it works is that the amount that you'll get back is calculated as if you hadn't gotten the 10% discount.

As in:

  • $20/mth linode

  • 12-month pre-pay, 10% discount

  • 2012.9 = $216 paid

Canceling after 6 months:

  • 20*6 = $120 consumed since discount is cancelled by breaking the term

  • 216-120 = $96 refund

But, I could be misremembering all this!

Thanks for the help. I'm actually on the lowest server available.

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