Poor Internet Connectivity / Restricted Transfer Speed Limit

Hi,

I am a customer with pair.com and have a vps account with them. I wanted to try to host some of my new projects on Linode and I currently have a Linode512 active.

Yesterday I tried to transfer a 25mb file from Pair to Linode and the incoming transfer speed was just 143kbps which seems to be horribly slow. I did a reverse transfer at the same moment from Linode to Pair and the speed was 3.14mbps.

Today while I am writing to this forum, I wanted to redo the test and the speed of downloading same 25mb file from Pair server to Linode Server is 1.12mbps [this was earlier just 143kbps]. And in the reverse direction download of same file from linode server to pair server it was 3.22mbps.

This clearly shows that there is a huge variation in the connectivity speeds of data center where linode is having its servers. And the speeds is also not consistent. Can anyone enlighten me the cause for such variations.

I wanted to host a business critical project on Linode and now I am confused after more than 1 month of painstaking efforts to get a faster and trimmer configuration up and running on the unmanaged Linode.

The site in question is for the same client whose another project is already on pair and so the performance will be surely compared and I wanted to move over to Linode for better access to my choice of hosting softwares but not at the cost of degraded download performance by the client.

Can other Linode Members share their past and present experiences on this issue. Thanks in advance.

Regards

nginx_newbie

4 Replies

I've never had a problem with linode's network speeds.

Try testing using the following http://www.linode.com/speedtest/ if these download quickly then it's most likely an issue with your configuration.

@nginx_newbie:

This clearly shows that there is a huge variation in the connectivity speeds of data center where linode is having its servers. And the speeds is also not consistent.
This is a big jump. What your test actually showed you was that the Internet is variable, and it is an assumption to immediately blame our facilities. While it is true that there might be a data center issue, we would have noticed it; in this case, it is far more likely that the issues you saw were between you and Pair, or Pair themselves. For the blame to fall on us, we'd have to be running out of ingress bandwidth or having network issues. (Neither are happening.)

There's a lot of Internet, and not all of it is perfect. If you want us to investigate something, please file a ticket with an mtr report to and from the problem and we'll look into it.

Dear Linode Team Member,

Please accept my apology if I was rude / blaming. I was just posting the results of what I have seen live about data transfer between linode.com Fremont, CA server and pair.com Pittsburgh server.

Today, just around half-a-day after I posted my about post, I again did a more detailed analysis to find the culprit as being pair.com and it had nothing to do with Linode. Even my transfer of 100MB speed test file from Linode was 200kbps while the same file transfered from my pair.com server to me at only 40~50kbps. Hence I am now sure that the throttling / slow speed it at pair.com end and so when I download a file from Linode to Pair it is blazing fast but when I download from Pair to Linode its slow since pair.com is sending data rather slowly.

I am sorry with my confusion. Even pings to my current place from Linode are 50ms faster than that from pair.com

Hence I wish to close this topic with my judgement being that the external connectivity of Linode with the core internet backbone is pretty strong and reliable and hopefully better than the competition.

Three cheers to Linode!!!!!

Regards

nginx_newbie.

I had more of a reply typed up, but my browser crashed…

I'm also a Pair customer and have a 512 plan in Fremont.

I'm getting 1.68MB/s for the 100MB test file from Fremont to my shared server at Pair.

Perhaps it's that they are new to the VPS game and have some things to learn. I don't know how long you've been a customer there, but I've been with Pair for over 7 years now. I'd recommend contacting their support and asking them what's going on. Especially since you're paying a premium for their managed VPS.

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