Downtime last few days

My uptime log for the last little while:

UP Jun 02 2010 03:51 AM Jun 02 2010 12:06 PM 08hr 15min Detailed Log

DOWN Jun 02 2010 03:06 AM Jun 02 2010 03:51 AM 45min connection timeout

UP Jun 01 2010 04:51 AM Jun 02 2010 03:06 AM 22hr 15min Detailed Log

DOWN Jun 01 2010 04:21 AM Jun 01 2010 04:51 AM 30min unknown host www.propertyreturns.co.nz

UP May 24 2010 02:21 AM Jun 01 2010 04:21 AM 8day 02hr 00min

DOWN May 24 2010 01:51 AM May 24 2010 02:21 AM 30min unknown host www.propertyreturns.co.nz

Pretty terrible. What assurance do we have that the DNS issues will be resolved? Two 30-minute downtimes in such a sort period, followed by a DDOS attack.

My confidence in linode has been severly shaken.

5 Replies

What DNS issues?

Why do you expect Linode to control the entire Internet, not to mention guarantee perfection from equipment they do not even purchase nor maintain?

If your site is so important to you, why have you not set up redundancy on all levels?

The DNS servers have been down several times recently, as you can see in the two unknown host times.

I don't expect 100% uptime - that is, of course, impossible. But when a whole lot of issues like this come together after long periods of no problems, It does make you worried.

For instance, recently linode's ns1 through ns4 were down, these are all at different datacenters and there is no reason they should not be more independent.

As i type this, I my sites have gone down again, but it appears to have just been a temporary network hiccup.

– Also, during most of these downtimes status.linode.com has not been updated. (IRC works well though).

However it would be nice to get a proper explanation for how ns1-ns4 can all go down at the same time.

@jords:

However it would be nice to get a proper explanation for how ns1-ns4 can all go down at the same time.

Your one line in a log isn't showing me that they're all down. Are you sure the software you're using actually tried all 4?

I was awake at the time, so checked it myself. (also confirmed by everyone on the irc channel). Ns1-4 were down, ns5 was up.

@caker (Mon May 24:

There was a configuration problem which we've identified and prevented from recurring by making a correction. Here.

@caker (Wed Jun 02:

They weren't down, but a remote namserver wasn't doing its job. This has since been corrected (by correcting that issue, and adding five more, globally diverse, nameservers into the mix). Here.

Reply

Please enter an answer
Tips:

You can mention users to notify them: @username

You can use Markdown to format your question. For more examples see the Markdown Cheatsheet.

> I’m a blockquote.

I’m a blockquote.

[I'm a link] (https://www.google.com)

I'm a link

**I am bold** I am bold

*I am italicized* I am italicized

Community Code of Conduct