SSH Connection timed out

I just set up an ubuntu server on Linode and when I try to ssh into from my windows machine, it keeps saying connection timed up. I am new to Linode, please how do I fix it. I can access the server from the LISH Console but I would rather I do from my windows. Please help

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I'd recommend first following our guide to Connecting to a Remote Server Over SSH using PuTTY, which is the choice most often used with Windows.

If following all the steps in the guide doesn't help, you can then check out our guide to Troubleshooting SSH. If you run your ssh command with the -v flag, you should get verbose output which may be more informative about why there is an issue, though with a timeout, there might not be more information.

You may also want to look at our guide to Troubleshooting Basic Connection Issues to make sure the networking is up in case the problem isn't specific to SSH.

Because we can't see into your server, it would be helpful to share:

  • any guides you used,
  • what steps you've taken to set up your server
  • any troubleshooting steps you've taken to resolve the error
  • confirmation you've run tests such as ping or MTRs and that you can reach your server,
  • what distribution you're using
  • what your configurations look like
  • confirmation you've checked any Firewalls on your server and your Windows machine.

With additional information, someone in our Community may have additional guidance to share.

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