Does Linode have a customer support or only rely on community?

I opened a ticket 6 hours ago, and no one even looked at it.

1 Reply

Our Support Team responds to tickets on a "First In/First Out" basis which means that response time can vary depending on ticket volume.

If you ever feel that your situation requires more urgency than we are providing in the moment, we encourage you to call us to help redirect our priorities. Our phone numbers are:

  • +1 (855) 454-6633 (North America, toll-free)
  • +1 (609) 380-7100 (global)

Reply

Please enter an answer
Tips:

You can mention users to notify them: @username

You can use Markdown to format your question. For more examples see the Markdown Cheatsheet.

> I’m a blockquote.

I’m a blockquote.

[I'm a link] (https://www.google.com)

I'm a link

**I am bold** I am bold

*I am italicized* I am italicized

Community Code of Conduct