hook me! button dosen't work

hook me! button dosen't work in linode beef and i can't obviusly access the files in the termianl ubuntu

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Are you receiving a specific error when trying to use the button? These errors are usually accompained with an error code, such as this one:
https://github.com/beefproject/beef/issues/1226

Also, when trying to access via the terminal are you using LISH (the Linode SHell) or another method?
https://techdocs.akamai.com/cloud-computing/docs/access-your-system-console-using-lish

I hope that helps!

-Micah

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