linodes disconnecting in VPN ios App

Hi.
I am built a VPN app using mostly nanodes. But the app is disconnecting from the tunnel after only a few minutes of use. This happens no matter which Nanode or linode I am connected to. I am also running a few Digital Ocean servers of the same size specs. Those do not disconnect Do you know why the linode servers are not staying connected? I am trying to troubleshoot the solution. Do you think it could be a problem with bandwidth or perhaps the need for a load balancer? Thanks for any input you may have.

3 Replies

Are you running the application on the same Operating System and version? Assuming so, have you tried checking the system and daemon log files?

A good general resource on checking logs can be found here:
https://www.linode.com/docs/guides/logging-and-system-monitoring/

A related video on the same topic (but covering a few log directories not mentioned in the above documentation) can be found here:
https://www.linode.com/content/how-to-access-read-linux-log-files-for-information-and-troubleshooting/

I know this is not much to go on, as far as troubleshooting is concerned, but without access to your application or its documentation, log files are probably your best bet for seeing at least why the disconnects are occurring. Once that is uncovered, you should be able to figure out how to prevent those disconnects.

I hope that helps!

-Micah

The log file link helped me, thank you.

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