why my "This site can’t be reached, ip took too long to respond."

Hi all,

This my first linode, actually my first time employing servers for my django app.

although the server is running, and the ssh let me in using the terminal just like my local host, the "This site can’t be reached, ip took too long to respond." keeps showing up.

I've searched high and low but to not avail.

Thanks,

1 Reply

It's hard to say without more information about how exactly you're trying to connect, from where, and how you set up your app, but I'd like to try to offer some suggestions.

To me this sounds like it's possibly a firewall issue. If you used our Marketplace App, you should be able to reach your site using your Linode's rDNS value and the supplied credentials (which are all explained further in that guide). This will connect you over port 443 and allow you to get started. Once you configure your URL, you'll be able to connect there

If you used our app, UFW is enabled and configured and these are the only open ports:

To                         Action      From
--                         ------      ----
22/tcp                     ALLOW       Anywhere
80/tcp                     ALLOW       Anywhere
443/tcp                    ALLOW       Anywhere
22/tcp (v6)                ALLOW       Anywhere (v6)
80/tcp (v6)                ALLOW       Anywhere (v6)
443/tcp (v6)               ALLOW       Anywhere (v6)

Because Django uses 8000 as a standard port, you may be trying to reach that port and it's being blocked by the default firewall. If that's the case, these guides may be helpful:

Troubleshooting Firewalls
How to Configure a Firewall with UFW
Understanding the results of an nmap scan
Using the SS Command

If you're not using our Marketplace app or that information doesn't help, I'd recommend providing a more detailed explanation of your set up and how you're trying to connect to see if someone can provide more specific guidance.

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