Dedicated funds???
I was checking and trying to log in with you guy and it turns out I don't have an account with you,yet money was deducted twice from my account through PayPal,Why???
2 Replies
CassandraD
Linode Staff
While it's possible there was a pre-authorization charge which is discussed further in this post, it's also possible there is another explanation.
If it's possible that you signed up previously and deployed services, I'd recommend trying to recover your username and reset your password to see if you can get access.
I'd also recommend checking your email to see if you can find any invoices that line up with those charges. You can reply directly to those invoices if you have questions.
Whatever the situation, we can try to help you figure it out so you can avoid any charges that shouldn't be made against your PayPal account. For us to investigate further, I'd recommend reaching out to our Support Team directly.
For accounts that use PayPal, calling is the best way to authenticate you as the owner of an account:
U.S. 855-454-6633
Global +1-609-380-7100
I had the same problem with PayPal. They charged two time from my wallet so I even asked some friends to get 200$ now additional money to pay for service. Currently is everything OK and support helped me, so you better call them as soon as posible!