can't access my website (This site can’t be reached)
Hello
I can't access my website using https, but if I access it using http my website can be accessed but the loading process takes quite a long time.
This happened suddenly, I didn't do any activities on my Linode. even though the activity on my CPU is quite high, around 700%
here I use:
- ubuntu
- "let's encrypt" ssl certificate
- in my Linode firewalls, I have also provided access to ports 80 and 443
what do I have to do?
1 Reply
jhartman
Linode Staff
From what I am able to see using your Linode's IP address, ports 80 & 443 are currently open, and using your rDNS records, I was able to locate your website and resolve the site using HTTPS.
Since the Linode's IP address seems to resolve to a "Hello World" style page, you may need to review your Apache Virtual Hosts to ensure that your domain name automatically redirects HTTP >> HTTPS.
For more information about how to setup HTTPS redirects and to troubleshoot common Apache issues, be sure to review the following guide and Community Post: