sms verification doesn't work - wont send sms

trying to sign up to spin up some servers, but can't get the systme to send a verification sms.

i'm in the uk, i select united kingdom +44 (not northern ireland) and i've repeatedly tried my valid uk mobile with and without the leading zero, again and again… i get "Oops, something went wrong. Please try again."

1 Reply

Your best option is to open a ticket with our Support team. We have a certain workflow for dealing with verification SMS when issues like this occur. You can contact our Support team using the contact form at the link below:

In the form, you'll want to provide your full phone number, including the country code. You will also need to include the username that you've attempted to register your account with so we can try to locate it.

Reply

Please enter an answer
Tips:

You can mention users to notify them: @username

You can use Markdown to format your question. For more examples see the Markdown Cheatsheet.

> I’m a blockquote.

I’m a blockquote.

[I'm a link] (https://www.google.com)

I'm a link

**I am bold** I am bold

*I am italicized* I am italicized

Community Code of Conduct