HTTP ERROR 500

hello- good afternoon good afternoon everyone!
I have a VPS on Linode.
litesped cache
AlmaLinux v8.8.0 STANDARD kvm - cPanel Version 112.0.3

I forgot to pay and Linode shut down my VPS.
when making the payment, linode connected the VPS and is giving error 500 -
I opened a ticket with them they sent a post here from 5 years ago. (absurd)
Speaking that it might be PHP…
I already restarted all the services that have to restart in whm and it's not working.

I would like to know what can I do?
I'm not a programmer, I have limited knowledge.

eror log cPanel
[Wed Jun 21 14:06:24.237813 2023] [cgi:error] [pid 6429] [client :21027] AH01215: PHP Warning: require_once(/home/aaaaaaa/aaaaaa.com/wp-config.php): failed to open stream: Permission denied in /home/aaaaaaa/aaaaaa.com/wp-load.php on line 50: /usr/local/cpanel/cgi-sys/ea-php74

do you have any easy tutorial.?

I'm waiting

1 Reply

Based on the log entry you provided, it seems that you encountered a "permission denied" error, which typically results in an HTTP 403 error rather than a 500 error. However, since you're experiencing a 500 error along with the permission denied error, it indicates that there may be multiple issues causing the problem.

To address the permission denied error, you can resolve it by modifying the file permissions. Linode provides a helpful guide on how to modify file permissions using the chmod command, which you can find here. Adjusting the permissions should help resolve the specific error you encountered.

After adjusting the permissions, it would be beneficial to investigate other recent log entries to identify any additional issues that may be contributing to the 500 error. Sometimes, there can be multiple factors causing such errors, including incorrect configuration settings or problematic plugins. By examining the log entries, you may gain insights into other potential problems that need to be addressed.

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