Signup Cancellation
tried to sign up a new account for 2 days already, always get the signup cancellation immediately. may I know why? i tried to use Gmail email & professional email also get the same issue. what can i do? emailed to support email last 2 days but till now no one reply.
1 Reply
jhartman
Linode Staff
In order to stay ahead of rapidly changing fraud/abuse patterns, we do not publicly reveal our signup parameters. When you email us about manually reviewing a signup, you need to include your email address/username, as well as payment information (critical to include). This information would be either:
- Credit/Debit Card: Last six digits of the card used to signup
- PayPal/Google Pay: Call us to authenticate (US +1 (855) 454-6633 // International +1 (609) 380-7100)
You will only receive a response regarding your account if you have fully authenticated and your account is activated. For more information about the process, check out our Community FAQ about this question: