Recovery of an Instance After One Year
Dear Support,
A colleague of mine hosted a Linode instance for me about a year ago. Since my concentration was on application deployment, I was not paying attention to the hosting. He told me the Linode in his account was deleted after almost a year. I will like to pay all outstanding to recover that instance.
Please, I want to know if it is possible to recover that account.
1 Reply
rdaniels
Linode Staff
@velbon17006 If I understand your question correctly, the account in question was deleted a year ago. If this is the case, we would not have the data saved on our end. Typically, we do preserve Images for a few months, but then they are removed. If you'd like to check and see if the account was deleted more recently, you can send an email to support@linode.com with the following information. This will help us authenticate you as an authorized user for privacy and security reasons.
- last 6 digits of the payment card used
- email or username of the account.
I hope this helps!