How can I acces the root?

Good evening! I have a problem accessing the web Root. The person who worked on the project no longer has access to the device he originally worked on, and now we can no longer access the root. How can we solve this problem and continuing the platform project we're working on? Thank you!

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When you say "access Web root" what do you really mean here? Do you meant the document 'root' directory of a domain?

The web root directory is usually in a a directory called 'public_html

/var/www/html/xxxxx.com/public_html

is accessible via SFTP and should not be owned by the root user of your operating system.

Give us more info… what system you are running, and what error messages you are getting, etc.

We would like help you but we are not mind-readers! :-)

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