Overdue payment question.
So, how long after overdue payment do services get permamently deleted? I'm currently having a hard time financially and i have my email sever on a linode. cheers.
4 Replies
✓ Best Answer
@golferjoe Our Support team would be happy to help you out if you need a payment extension. The best way to do this is to open a Support ticket from within Cloud Manager.
Hey @golferjoe,
It is not entirely clear from your original question, but it sounds like you may be self-hosting your Linode account email address on a Linode. We don't recommend this and suggest you use an email address hosted by a third party (ie: Gmail, Yahoo, etc) for your billing and user contact info.
Should your services be interrupted and your mail server go offline for any reason it would create a single point of failure and potentially prevent you from receiving critical account notifications, ticket updates, or even disrupt account access.
Hey @jecochard!
What i meant is that i have a mail in a box server on my linode, where i store my professional and government emails :)
My actual linode account is tied to a gmail account,thank you for the answer though :)