How Long It Takes To Get Answer To Tickets
Hello Everyone,
Does anybody know how long it takes to get an answer to the tickets. It's been roughly 1 hour and my previous experiences with another cloud companies I was getting an answer approx. in 20 mins.
1 Reply
mcivitarese
Linode Staff
Hi @everysf -
Response times from support can vary based on ticket volume. Tickets are handled as they are received, from oldest to newest. If you're waiting for a response and have an immediate need, our support staff is available 24/7 by phone:
- Linode Support
- +1 (609) 380-7100 (international)
- +1 (855) 454-6633 (North America toll-free)