Server was suspened, now we cant get ip on our interface

Our server was suspended due to payment issue. after payment, we started our server and we are not receiving our public IP address. Any idea?

thanks

2 Replies

Hi there - I just located your ticket with us and updated you there.

For those interested, there were some account specific things discussed, though the pertinent guides I passed along were:

hi. thanks for your reply, but same problem after enabling and rebooting

Reply

Please enter an answer
Tips:

You can mention users to notify them: @username

You can use Markdown to format your question. For more examples see the Markdown Cheatsheet.

> I’m a blockquote.

I’m a blockquote.

[I'm a link] (https://www.google.com)

I'm a link

**I am bold** I am bold

*I am italicized* I am italicized

Community Code of Conduct