I updated to Cyberduck v8.2.0 and now I can't connect to my Object Storage Buckets
Linode
Linode Staff
I recently updated my local Cyberduck client to the newest version and now I can no longer connect to my buckets. I am receiving the below message:
"Login failed. Forbidden. Service Error Message. Please contact your web hosting service provider for assistance."
I have not changed my Access/Secret key pair or any other configurations and can access my buckets via s3cmd and Cloud Manager still. Additionally, trying to generate new key-pairs does not resolve the issue.
Does anyone have any suggestions?
2 Replies
jecochard
Linode Staff
Hey there!
I was able to reproduce this issue with my own buckets after upgrading to the latest version of Cyberduck (v8.2.0). Given that you and I both were able to connect to our buckets via other means this looks like it may be a bug with Cyberduck, rather than OBJ.
After trying a few things, similar to yourself, I was unsuccessful in correcting the issue. So, I reverted back to an older version which did the trick.
You can roll back to v8.1.X by downloading the version from Cyberduck's Changelog page. I personally rolled back to 8.1.1 and had no further issues.
Additionally, you may want to consider reaching out to report this bug directly to Cyberduck via their GitHub Repo.
