Anyone having issues with netzero emails raising abuse complaints?
Hey community,
I just want to know if anyone else has been having some issues with abuse reports specifically coming from emails @netzero. It seems like the emails originating from them are kinda like the biggest complainers.
2 Replies
watrick
Linode Staff
Every ISP's abuse department handles collecting and reporting abuse differently. I can't speak on their practices specifically as I have no insight. I can say that for Linode, we require all abuse reports for spam to include headers to pass them along to our customers. We do this to allow you to investigate and get better control of your mailing practices.
Here's a Community Questions post that I find to be extremely helpful for other customers when it comes to similar issues with sending mail:
Understanding Mail Deliverability Problems
I would make sure your mailing list is CAN-SPAM compliant and has a unsubscribe link.
Thank you for the response. I just wanted to know if anyone else has problems when sending emails to a netzero email it seems like the highest complainers originate from them. :) At least in our experience.