New account no promo trial.
I too just signed up for a linode account in hopes to try out the network. However I did not receive the credit as advertised. I also submitted a ticket a couple hours ago and haven't heard back. What is the typical response time for support tickets?
Thank You
1 Reply
jdutton
Linode Staff
Hey @havok2 - thanks for the heads up about the promo credit not being applied. It looks like one of our Support team members was able to get that sorted out for you in your ticket.
In terms of response time, it can vary depending on the number of tickets our team has received, and we answer them in the order in which they come in. Tickets are generally the best spot for any account-related questions, but we're also available via phone 24/7 for any urgent matters:
U.S. 855-454-6633
Intl +1-609-380-7100