Additional ip

i have a additional ip but i am not sure that it is working
When i try to ping it:ping 212.71.244.219

Pinging 212.71.244.219 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 212.71.244.219:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

how will i fix it i am using that ip for name server and for control panel
Operating Sytem:Centos 7
Control panel:Cyberpanel

2 Replies

@Kuzey2255 You'll want to make sure that you've configured your server to use the additional IP address and turn off Network Helper to prevent it from overriding any changes you've made. The below guide will explain this a bit more.

Additional Resources:
My cPanel/WHM on CloudLinux no longer has networking after automated upgrade and reboot

Thank you so much you really helped me alot now i can use both of the ips

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