How do you handle Gmail user marking your emails as spam
Let me clarify, we run an Autoresponder service but when a Gmail user marks an email as spam it is not recorded in our service, even though we have the Feedback ID added. Does anyone know what can be done in this case?
1 Reply
Do you have SPF, DKIM & DMARC implemented? If not, you need to. SPF especially will go a long way toward improving the reputation of your server…although all three are probably necessary these days.
However, like other big email operators, the exact decision-making and the tools used in that decision-making are a Google state secret. Good luck.
-- sw