Can't edit MX record

When I click save when editing an MX record from the Domains screen, the Save button disables for a second and then re-enables. The changes don't take effect.

Looking at the request, the result is 400.

{"errors": [{"reason": "Cannot specify weight for MX record", "field": "weight"}, {"reason": "Cannot specify port for MX record", "field": "port"}]}

(There are no weight or port fields in the form.)

2 Replies

You're definitely correct that there is no port field in the MX record editing; there also isn't a weight field, though there is a Preference option. I tried to replicate this on my own domain in Cloud Manager but was unsuccessful. Editing the Mail Server, TTL, and Preference fields worked well and I was able to save after each edit. If you could provide more details about the edits you're making and to which fields, we may be able to help further. You also may want to consider adding a new MX record to see if your desired values throw the same error on a new record.

Hey again - I just found out there's a bug in our API that's affecting a subset of MX records. Our API team is looking into this now so that we can find a way to handle these errors better. In the meantime, it does look like adding a new MX record with your desired values will be a workaround for this issue. You would want to add the new MX record then delete the broken one.

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