Plex server unreacheable on app

I checked the port is open in linode.

@wanyran I'm sorry to hear that you're having trouble reaching your Plex media server from the player app. There could be a few things causing this, and it's best to review the logs before you begin investigating. This will help point you in the right troubleshooting direction.

That being said, Plex has an article with general troubleshooting steps to take when the app can't connect to your media server. One of these steps is to verify that your server is listed as a device.

• Why can’t the Plex app find or connect to my Plex Media Server?

Additional Resources:

• Plex Forums

I hope this information is helpful and feel free to reply with any additional output.