How do I fix IP address errors when installing Jitsi?
Linode
Linode Staff
I'm trying to install Jitsi, and I'm getting this error:
Warning! Could not resolve your external ip address! Error:^
Your turn server will not work till you edit your /etc/turnserver.conf config file.
You need to set your external ip address in exernal-ip and restart coturn service.
2 Replies
tommydavidson
Linode Staff
I found a post from Jitsi's Community about this error in which opening ports 80 and 443 resolved the issue. If you haven't already, check that these are open and have a service listening to them. You can check which services are listening to which ports with the following command:
sudo ss -plunt
If that doesn't work, you can try editing /etc/turnserver.conf using an editor like nano or vi. If you're not already familiar with vi, I recommend using nano for simplicity's sake. The commands to open /etc/turnserver.conf with either editor are below:
nano /etc/turnserver.conf
vi /etc/turnserver.conf
