I received a trademark infringement complaint , what should I do?

This all depends on the content itself. Do you have permission to host this content from the owner of the trademark? Below I will break down what can be done to resolve these types of tickets.

I do not have permission to host this content

If you don't have permission to host this content, you must remove it. Linode allows a total of 5 days from the receipt of the complaint for the content to be removed. If the content is not removed within that time, network restrictions will be put into place on the Linode serving the content. In order to have these network restrictions removed, the content must be removed.

I do have permission to host this content

If you do have permission to host this content, you will need to contact the complainant and have them retract their complaint in order for the issue to be resolved. Until then, we will likely keep network restrictions on your Linode to prevent the content from being available.

For more information about trademark law in general, consider this comprehensive overview.