Can't change the RDNS
Hi, i've created an A record (for www) two days ago, but I still get the "We were unable to perform a lookup for 'mydomain.com' at this time.". I'm using "namecheap.com" as the DNS registrar and i've set there the custom DNS to be :
ns1.linode.com
ns2.linode.com
ns3.linode.com
ns4.linode.com
ns5.linode.com
did I miss something?
3 Replies
rdaniels
Linode Staff
Hey There!
I'm sorry to hear that you are having trouble setting up rDNS. We typically see the below error message when an A record has not been created for the full-qualified domain name.
We were unable to perform a lookup for 'mydomain.com' at this time.
You'll want to make sure that you also have an A record for mydomain.com in addition to the subdomain of www.mydomain.com. You can do this by creating a new A record, and leaving the hostname blank.
I hope this has been helpful!
Hi, thanks for your fast response. That helped!
rdaniels
Linode Staff
Hello @lucifer_admin! You are very welcome. We're always glad to help. :)