Unable to reach to my server ip address landing page

Hey my server is running but when I ping my ip on browser This site can’t be reached why this is happening no idea

1 Reply

Hey there,

Without an IP address, we're limited in how much insight we can offer you. This may be an issue with your ports, general connectivity or your webserver.

You can use this third party tool to ping your IP internationally to determine if the issue is in your connectivity route or is likely just with your server. We have a helpful guide on Troubleshooting Basic Connection Issues.

You may want to check your ports by running the following command on your local computer:

$ nmap -Pn $IP

You can also log into your Linode and temporarily disable iptables firewall rules for testing by going through the following:

First, save the current firewall config:

$ sudo iptables-save > /root/firewall.rules
$ sudo ip6tables-save > /root/firewall6.rules

Then, flush and open all the firewall rules using the following commands:

$ iptables -F
$ iptables -X
$ iptables -t nat -F
$ iptables -t nat -X
$ iptables -t mangle -F
$ iptables -t mangle -X
$ iptables -P INPUT ACCEPT
$ iptables -P OUTPUT ACCEPT
$ iptables -P FORWARD ACCEPT

For IPv6 rules, substitute ip6tables instead of iptables.

After doing this, please test to see if you're having the same issues and let us know the results. After testing, you can re-enable your firewall rules by running the following:

$ sudo iptables-restore < /root/firewall.rules
$ sudo ip6tables-restore < /root/firewall6.rules

Here are our guides for troubleshooting and configuration help with Nginx and Apache.

We hope that helps. We're happy to try and offer more guidance if you can provide us your IP address or the outcomes of those troubleshooting steps we've provided.

Sincerely,
Tara T
Linode Support Team

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