How to configure CNAME for my subdomain
I want help.example.com to point to desk.cs.zohohost.eu for setting a zoho helpdesk site for this subdomain.
- I created subdomain help.example.com.
- Then added CNAME record under example.com with
HOST - desk.cs.zohohost.eu, and Alias to - help.example.com
I cannot see CNAME record added to my domain example.com at all. Or should add under help.example.com also?
BTW, my root domain example.com hosted with Linode works just fine.
Thanks in advance for your time!
3 Replies
HOST - desk.cs.zohohost.eu, and Alias to - help.example.com
It's the other way around.
Every entry in your DNS Manager is like this:
HOST.your.domain.com -> VALUE
Where you only enter HOST and VALUE.
Or in other words HOST is but a "prefix" and the rest, your.domain.com is implicit from "what domain are we editing? why it's your.domain.com!".
So every entry you create will fall under your.domain.com - and you can't create anything.zohohost.eu because that's controlled by someone else.
Bottom line - you'll want a CNAME where
HOST is help (and .example.com will be implied)
VALUE is desk.cs.zohohost.eu
PS the meaning of this DNS entry is
To let someone type help.your.domain.com in a web browser - and it will actually open desk.cs.zohohost.eu "behind the scenes".
The browser's URL will still show help.your.domain.com.
Thank you @kmansoft!
Now I understood it correctly. Your PS is exactly what I'm looking for. Changed and waiting for the TTL to finish for 30 minutes.
Thank you!