Cannot restore a backup

I have now tried several times to restore a backup but I'm constantly getting following error:

Restore failed, 6 troubled files DEBUG: {"socket":6}

Can your backup service not be trusted?

1 Reply

In most cases of this error occurring it is due to a temporary file that cannot be recreated during the restore. This would happen if you had a remote desktop protocol active when the backup was being taken, for example.

Go ahead and try to boot your server next time you see this error. It will likely boot without any issues, and all of your data will be there except for those temporary files. Those should be recreated on boot or when you start the related service.

Feel free to open a ticket if you haven't already and we'll be happy to take a look.

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