How do I fix my SSL email problem?

For 3 days now all my mail clients are not sending or receiving email. My client apps say “cannot connect to SSL” but it’s just email, my site has a working SSL Cert

1 Reply

Hey there,

That must be a really frustrating problem. We'll try and assist if you're still having this issue but more information would be really helpful in doing so.

Without knowing what your stack or configuration looks like, it's possible that your SSL certificate isn't being read because it's misplaced in your filesystem or isn't attached to the correct hostname. We have several guides on SSL and email servers that I recommend you thumb through to make sure you have your bases covered:

https://www.linode.com/docs/security/ssl/
https://www.linode.com/docs/email/

If you've utilized these guides already, please share with us more details of your Linode and your experience of the problem and we'll do our best to help.

Sincerely,
Tara T
Linode Support Team

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