i removed one node from my account, i will get refund?
I have removed it, but i didn't get any tips about this.
the others said i will get it, really?
thanks
1 Reply
Hello there,
That will depend. If you have a legacy account that utilizes prepaid billing, the remaining unused time you paid for in advance for the Linode will be added as a positive credit to your account. You may then open a ticket and request a refund of that balance back to your card.
Alternatively, if your account is within the 7-day money-back guarantee period and you wish to stop using our services while redeeming that guarantee, you will need to cancel your account and in the notes section please specify you wish for a refund.
Refunds take 3-5 business days to process.
If your account is not a legacy pre-paid account, then your account is on hourly billing, which means your invoices on the first of the month reflect the previous month's usage. In this case, deleting a Linode will stop the billing for the Linode, and you will not receive a refund for it. Your next invoice will reflect the time the Linode was available during the billing period.
I hope this clarifies things for you!