Perhaps you all can help me with this problem

Support seems to be really slow via the trouble ticket system, so maybe you all can help me.

I am having problems with an extra IP I purchased for my vds. I followed the instructions to a T in the network page.

Heres my trouble ticket I entered:

I purchased another IP, and again, it is not recieving data from the outside world.

I can ping it from the box itself, and it is listed in ifconfig:

[root@li5-11 root]# ifconfig

eth0 Link encap:Ethernet HWaddr FE:FD:41:13:B2:0B

inet addr:65.19.178.11 Bcast:65.19.178.255 Mask:255.255.255.0

inet6 addr: fe80::fcfd:41ff:fe13:b20b/64 Scope:Link

UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1

RX packets:683141 errors:0 dropped:0 overruns:0 frame:0

TX packets:794412 errors:0 dropped:0 overruns:0 carrier:0

collisions:0 txqueuelen:1000

RX bytes:52457561 (50.0 Mb) TX bytes:72008792 (68.6 Mb)

Interrupt:5

eth0:1 Link encap:Ethernet HWaddr FE:FD:41:13:B2:0B

inet addr:65.19.178.80 Bcast:65.255.255.255 Mask:255.255.255.0

UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1

RX packets:0 errors:0 dropped:0 overruns:0 frame:0

TX packets:0 errors:0 dropped:0 overruns:0 carrier:0

collisions:0 txqueuelen:1000

RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

Interrupt:5

lo Link encap:Local Loopback

inet addr:127.0.0.1 Mask:255.0.0.0

inet6 addr: ::1/128 Scope:Host

UP LOOPBACK RUNNING MTU:16436 Metric:1

RX packets:42 errors:0 dropped:0 overruns:0 frame:0

TX packets:42 errors:0 dropped:0 overruns:0 carrier:0

collisions:0 txqueuelen:0

RX bytes:3560 (3.4 Kb) TX bytes:3560 (3.4 Kb)

[root@li5-11 root]# ping 65.19.178.80

PING 65.19.178.80 (65.19.178.80) 56(84) bytes of data.

64 bytes from 65.19.178.80: icmp_seq=0 ttl=64 time=0.204 ms

64 bytes from 65.19.178.80: icmp_seq=1 ttl=64 time=0.136 ms

–- 65.19.178.80 ping statistics ---

2 packets transmitted, 2 received, 0% packet loss, time 1011ms

rtt min/avg/max/mdev = 0.136/0.170/0.204/0.034 ms, pipe 2

[root@li5-11 root]#

However, I cannot ping it from the outside world:

C:\Documents and Settings\Russell>ping 65.19.178.80

Pinging 65.19.178.80 with 32 bytes of data:

Request timed out.

It has been over 5 hours since this IP was purchased and bound to the box.

What's going on guys?

Added on information: If I use "tcpdump dst 65.19.178.80", then try to ping the IP, it also doesn't show its getting any information from anything.

As you can see it is added on their just fine and as far as the box is concerned, everything is hunky dory.

eth0: 65.19.178.11 ( li5-11.members.linode.com )

eth0: 65.19.178.8 ( li5-8.members.linode.com )

eth0: 65.19.178.80 ( li5-80.members.linode.com )

Gateways: 65.19.178.1

Netmask: 255.255.255.0

DNS Servers: 64.62.190.9

65.19.175.2

65.19.176.2

65.19.174.2

theres my network information, as you can see that IP is purchased and is mine.

What is going on?

Thanks for any and all help!