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Community ▶ Questions ▶ Hello i wang to have a refund
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Hello i wang to have a refund

presales

Hi ,

I had already removed my service, and raised a ticket to have a refund.

It has been more than 24 hours, I understand you guys have been very busy in recent, but can anybody confirm what i need to do after i raised a ticket? Just wait for responds or i miss any steps ?

Thank you.

1 Reply

Hey there! I'm sorry for the delay. In this event, it may take us a little while to get to the ticket however rest assured we will address it as soon as possible. If you give us a call at 855-454-6633 (Intl.: +1 609-380-7100) we may be able to get to the ticket faster.

Thank you for your patience and understanding!

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