View All Products
Compute
Storage
Networking
Databases
Services
Developer Tools
Industries
Pricing
Community
Engage With Us
Community ▶ Questions ▶ www.example.com accessible but example.com is not"
Log in to Ask a Question

www.example.com accessible but example.com is not"

development

Hello everybody,

i have bought a domain name from name.com. After setting up the NS and DNS records from name.com's panel and and adding a new domain from linodes DNS MANAGER my websites can be accessbile under www.example.com but if I try to connect under example.com its show me a site about advertising. How can i solve it?

Thanks in advance and sorry for bad english (if it is bad :D)

1 Reply

Hey there!

Can you let us know what the actual domain is so we can take a look? This may be a virtual hosts issue redirecting the sites elsewhere, or it may be an issue with the domain zone, but it's hard to really point you in the right direction unless we can see what we're working with. Thanks! :-)

Regards,

Stephen Crane…

Linode Customer Support

Reply

Please enter an answer
Tips:

You can mention users to notify them: @username

You can use Markdown to format your question. For more examples see the Markdown Cheatsheet.

> I’m a blockquote.

I’m a blockquote.

[I'm a link] (https://www.google.com)

I'm a link

**I am bold** I am bold

*I am italicized* I am italicized

Log in to Reply
Community Code of Conduct