HELP: "This site can't be reached" from cellular networks
https://idealagent.com
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Any ideas what might cause this? Any ideas for diagnosing the cause?~~
4 Replies
IPv4 looks exactly as you would expect:
$ dig A idealagent.com +short
45.79.211.196
$ curl -4 -sIL https://idealagent.com | grep HTTP
HTTP/1.1 200 OK
But IPv6 is failing to return a response:
$ dig AAAA idealagent.com +short
2001:4860:4802:32::15
2001:4860:4802:34::15
2001:4860:4802:36::15
2001:4860:4802:38::15
$ curl -6 -sIL https://idealagent.com | grep HTTP
$
You can confirm this by running:
$ netstat -tlpn
After running that, most likely, you will see "0.0.0.0:80" and '0.0.0.0:443" in the output, which is IPv4. If IPv6 is listening, there will be ":::80" and ":::443" listed in the "Local Addresses" column.
To get it working for those customers, you could either add the required "Listen" arguments to your Apache config for IPv6[1] and restart Apache, or remove your AAAA records and not advertise IPv6 for that domain.
[1]
Hello, sjacobs. I am having a similar issue to bladerunner1974. I have removed the AAAA records. Do you know how else I can not advertise IPv6 for my domain? It has been about 24 hours and the '$ dig AAAA example.com +short' command is still returning my IPV6.