First time customer here (coming from DigitalOcean). A bit frustrating.
Ok. Now, I have setup my account, I installed CentOS 7. I followed the getting started tutorial and there is another problem (packet dropping):
I got this error when issuing command 'yum update'.
~~https://s9.postimg.org/qihrnx41b/Capture_X.png
Is this related to the DDOS attack on a new fresh sever installation? Please guide me. The reason I'm using this forum instead of opening ticket is that, I had question that had not been answered for more than 4 hours.
Anyone can help?~~
3 Replies
Hopefully you've gotten to a resolution with them, but if they haven't gotten to your ticket yet, please inform me of the ticket # and I'll make sure it gets attention.
There was once I wasted time in a whole day not doing anything just to wait for the answer that I and other people cannot fix it. A fast customer support is really nice to have ^_^. That's the only best thing.
I will keep supporting you guys for giving a high spec VPS with cheaper price compared to Digital Ocean ^_^
We definitely want to help the best we can, if this issue comes up and you're just not getting the answer after that much time, give us a call:
linode.com/contact
Definitely more of a last ditch thing, but we don't want to have stuck you in the dark. We're happy to have you with us