Sending email to Hotmail is going to spam

Hi,

I have configured Postfix, Dovecot, Mysql. I can successfully send and receive email. I have configured SPF, Sender ID, DKIM, DMARC, and rDNS. My email is still going to the spam box in Hotmail. The IP is not blacklisted either. I am sending the same emails to Gmail, and it is going to the Inbox successfully. My message header is receiving status code 250 from Hotmail. My mail-tester.com score is 10/10.

I could really use some help.

Thanks!

4 Replies

All I can suggest is to ask your correspondents who use Hotmail to mark your messages as "not spam." This may train Hotmail to treat them more positively.

Thanks. I will try this.

Hotmail used to require a couple steps to get your sending server IP address whitelisted such as filling out a form with domain name + ip address and then sending email to a special tech support address, but I think they now rely more on Return Path certification (http://returnpath.com/solutions/email-d … ification/">http://returnpath.com/solutions/email-deliverability-optimization/ip-certification/) which can be very expensive. You can still try though because a form is still at https://support.microsoft.com/en-us/get … 1424800188">https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&ccsid=635701681424800188 (found via postmaster tools http://mail.live.com/mail/postmaster.aspx)

If it's just a handful of known users I think you can get them delivered if the user themselves add you to their own whitelist/contacts list. Some quick instructions for several providers at http://www.whatcounts.com/how-to-whitelist-emails/

You need make sure that you have right SPF and dkim set for your domain, also setup proper rnds for yout IP

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