Users unable to download files from a folder

Hello,

I had this working on a different hosting company. I feel I may have setup something incorrectly.

Visitors are unable to download a file from the below link(opencart), although it is present:

http://store.43oh.com/download/uploads/ … nergia.zip">http://store.43oh.com/download/uploads/SDCardBoosterpack/code/Energia/SDCardTutorialWithEnergia.zip

However the same file can be downloaded from elsewhere in the folder structure, but not the same domain:

http://43oh.com/wp-content/uploads/ads/ … nergia.zip">http://43oh.com/wp-content/uploads/ads/SDCardTutorialWithEnergia.zip

Both folders are 755.

Any input is appreciated.

Thanks!

3 Replies

@bluehash:

Visitors are unable to download a file from the below link(opencart), although it is present:

http://store.43oh.com/download/uploads/ … nergia.zip">http://store.43oh.com/download/uploads/SDCardBoosterpack/code/Energia/SDCardTutorialWithEnergia.zip
I get a 404 Not Found error for this, and http://store.43oh.com/download/ as well. I can reach http://store.43oh.com/ fine.

Take a look at the /download/ directory and check permissions, then each layer below that.

@Vance:

@bluehash:

Visitors are unable to download a file from the below link(opencart), although it is present:

http://store.43oh.com/download/uploads/ … nergia.zip">http://store.43oh.com/download/uploads/SDCardBoosterpack/code/Energia/SDCardTutorialWithEnergia.zip
I get a 404 Not Found error for this, and http://store.43oh.com/download/ as well. I can reach http://store.43oh.com/ fine.

Take a look at the /download/ directory and check permissions, then each layer below that.

Thanks for helping out. Unfortunately, even 777'ing the folders didi not work.

Sorry, I think I was a bit misleading with my statement about permissions. If that was the problem, you'd probably get a 403 Forbidden error, not a 404. A 404 error means the web server doesn't know how to translate a request for /download/ to a location in your filesystem, or the location that it's trying to reach doesn't exist on your filesystem. Check your web server configuration.

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