Rick Myers

For the fourth consecutive year, Linode Support has been honored by the Stevie® Awards, receiving two Bronze awards.

The Philadelphia Business Journal’s Faces of Philanthropy awards recently recognized our partnership with Hopeworks.

Linode is honored to have received the People’s Choice Stevie® Award for Favorite Customer Service in the computer services category.

The Linode Support team has been honored by the Stevie® Awards, receiving four Silver Awards and one Bronze Award.

While technology and tools play an active role in how the Linode Support Team communicates with each other, our approach over the past year has changed.

At Linode, we’re incredibly passionate about helping our customers. That means more than just answering tickets or phone calls—we’re here to solve real problems for people trying to get stuff done. This is why we’re deeply involved in the greater customer support community, and for us, there’s no better community than Elevate. This November, we’ll […]

Richard Myers is Vice President of Customer Support & Success at Linode. Here he shares his expertise on building a training team and why such an investment has already paid huge dividends for Linode and its customers. This post was originally published here. In 2016, Linode had a problem. Our Support Team was growing at […]