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Linode Blog > Jim Ackley

6 posts
Akamai Wins Three 2024 Stevie® Awards
Jim Ackley

Akamai Takes Home Three 2024 Stevie® Awards for Sales & Customer Service

Apr 17, 2024
by Jim Ackley
Akamai Cloud Computing has been honored by The Stevie® Awards for Sales & Customer Service for work done by our Customer Support, Customer Success, and Trust & Safety teams.
Linode
Information on AMD Zenbleed
Jim Ackley

Information on AMD Zenbleed

Jul 26, 2023
by Jim Ackley
We successfully implemented recommended mitigations from AMD and have confirmed that our cloud computing systems are no longer vulnerable to exploitation. 
Compute
2023 Stevie Awards Announcement
Jim Ackley

Celebrate Good Times, C’mon! We’re a Finalist for Two Stevie® Customer Service Awards

Feb 8, 2023
by Jim Ackley
We’re celebrating being named a finalist for the People’s Choice Award in the 17th annual The Stevie® Awards for Sales & Customer Service.
Linode
People's Choice
Jim Ackley

Linode Wins 2022 People’s Choice Stevie® Award

Apr 6, 2022
by Jim Ackley
We’re honored to receive the 2022 People’s Choice Award for Favorite Customer Service in computer services.
Linode
Jim Ackley

Information on Intel’s Latest Vulnerabilities and Linode

Jan 28, 2020
by Jim Ackley
Intel recently disclosed two new security vulnerabilities – L1D Eviction Sampling (CVE-2020-0549) and Vector Register Sampling (CVE-2020-0548) – that could allow for data leakage between guests that share the same physical CPU. Customers don’t need to take any action at the moment (no need to power off your Linodes), but we want to provide everyone […]
Linode
Jim Ackley

A New Policy to Help Fight Spam

Nov 5, 2019
by Jim Ackley
At Linode, we’re extremely proud of our Customer Support and Trust & Safety teams and the work they do together – they’re teams staffed by real humans who share an important goal: keeping our platform safe and free of abuse and fraud, and crafting policies that keep our customers safe. This means that when you […]
Linode